Privacy Policy
Your privacy is important to us. Learn how TicketZAa protects and handles your personal information.
1. Introduction
Welcome to TicketZAa (accessible via https://ticketzaa.com), the official ticket booking platform for the Dharmapuri Diwali Dhamaka 2026 event. We are committed to maintaining the privacy and protection of customer personal information.
This Privacy Policy outlines how TicketZAa collects, uses, stores, and safeguards customer data when visiting our website or purchasing event tickets online.
2. Information We Collect
When you book event tickets or contact support on TicketZAa, we collect necessary personal details to fulfill your booking:
- Customer Contact Details: Full Name, Mobile Phone Number, and Email Address.
- Booking Selections: Selected event date (Day 1 / Day 2), ticket category (Biryani Thiruvizha, Star Night & Concert, VIP Passes), and quantity.
- Payment Transaction Identifiers: Razorpay Payment ID, Order ID, Transaction Timestamp, and Payment Status.
Important Payment Security Note: TicketZAa DOES NOT store or collect your Credit/Debit Card numbers, CVV, Netbanking passwords, or UPI PINs. All financial payments are securely processed directly by Razorpay Payment Gateway using 256-bit SSL encryption under PCI-DSS compliance.
3. How We Use Your Data
The information collected on TicketZAa is strictly used for the following operational purposes:
- Generating and delivering your digital E-Ticket with QR Code via WhatsApp, SMS, and Email.
- Verifying ticket entry at the event venue (Jothi Mahal, Dharmapuri).
- Providing customer support and sending critical event updates or schedule notifications.
- Processing refunds or resolution of billing queries through our payment gateway partner Razorpay.
4. Data Sharing & Security
We respect your privacy. TicketZAa does not sell, rent, or trade customer personal information to third-party advertisers.
We only share necessary transactional data with trusted service providers to complete your ticket purchase:
- Razorpay Software Private Limited: To process secure payment transactions.
- WhatsApp / SMS Gateway API Providers: To send instant E-Ticket booking notifications and QR codes directly to your registered mobile phone.
5. Cookies & Tracking
TicketZAa uses essential cookies to remember your selected ticket quantity during checkout and ensure a seamless booking experience. No invasive third-party tracking scripts are used.
6. Contact Us Regarding Privacy
If you have any questions, concerns, or data correction requests regarding this Privacy Policy, please reach out to our support team: